Dhaka: Bangladesh Bank has issued a six-point instruction to banks to check fraudulence activities at ATM booths by using ATM cards, reports UNB.

A circular issued on Monday by the central bank’s payment system department gave the instructions to banks against the backdrop of ATM booth scam in which fake cards were used to withdraw money of some clients of Eastern Bank Limited.

It said ATM booth must have anti-skimming and PIN shield devices and such devices must be installed in the previously set up booths.

Everyday, the video footage of the transaction at the ATM booths must be observed perfectly and effective measures must be taken once any doubtful things are observed.

If it is found information and PIN number of a client’s card is leaked during the use at ATM booth, the bank concerned must provide a new card to the client cancelling the previous one.

If the card holder is a client of other bank, then that bank must be informed and requested to take appropriate measures. The bank will inform the law enforcement agencies and request them to take necessary measures.

Each bank will send reports on monthly basis after auditing the transaction at their ATM booths on random basis.

Security guards at the ATM booths should be provided training to check fraudulence. The guards will remain alert about the people wearing cap, sunglasses and bearing bags.

As soon as money is withdrawn from an ATM booth, the client must be informed through sending SMS to their mobile phone.