Washington: Democratic support for Hillary Clinton’s expected presidential campaign is softening amid controversy over her use of personal email when secretary of state, but most Democrats are for now sticking by their party’s presumed candidate.

Support for Clinton’s candidacy has dropped about 15 percentage points since mid February among Democrats, with as few as 45 % saying they would support her in the last week, according to a Reuters/Ipsos tracking poll. Support from Democrats likely to vote in the party nominating contests has dropped only slightly less, to a low in the mid-50s over the same period.

Even Democrats who said they were not personally swayed one way or another by the email flap said that Clinton could fare worse because of it, if and when she launches her presidential campaign, a separate Reuters/Ipsos poll showed.

Democratic strategist Ben LaBolt, a former spokesman for President Barack Obama’s 2012 campaign, said that the email controversy has been a ‘galvanising call for the Clinton campaign-in-waiting to build an organisation,’ by hiring top political communicators who can defend her record. Clinton, who ran for the White House in 2008 and lost to Obama, is expected to announce as early as April that she plans to seek the White House in 2016.

Former congressional and Justice Department spokesman Brian Fallon, White House aide Jennifer Palmieri and Jesse Ferguson, who has handled press for Democratic congressional campaigns, are expected to be among the communications experts joining Clinton’s campaign. All three are highly respected in Democratic political circles.

‘Democrats want to see Secretary Clinton work for the nomination, but with the string of hires her campaign has announced in the early (voting) states despite a weak field of competitors, every indication is that she plans to,’ LaBolt said.

The online poll of 2,128 adults from March 10 to March 17 revealed that Americans, including two-thirds of Democrats, said they were aware of the controversy surrounding Clinton’s decision to use her personal email rather than a government account, along with a personal server, when she was the top U.S. diplomat from 2009 to 2013.

More than a third of Democrats and 44 % of political independents agreed that the email issue has hurt the former secretary of state politically.

‘I admire the fact that she has been so strong on a lot of different things, she stands up for what she believes in, but I do think the emails will hurt her, unfortunately,’ said Patricia Peacock, 49, of Lewiston, Maine, who took part in the survey.

Clinton has tried to tamp down accusations that she used her personal email account to keep her records from public review, which would support an old political narrative that Clinton and her husband, former President Bill Clinton, are secretive and seek to play by a different set of rules.

Clinton told a packed room of reporters at the United Nations earlier this month that she used her personal email for official business for the sake of convenience, because it was easier to carry only one device.

Clinton’s office said she has since turned over paper copies of more than 30,000 work emails last year at the State Department’s request, but did not hand over about 32,000 that were private or personal records.